AI Integration for Secure Business Growth
AI promises transformative growth and efficiency, but concrete examples of its real-world impact – saving businesses time and money – are often missing.
A day in the life of a BN-IS consultant: Before & after Copilot
Will, a BN-IS consultant, often spent significant time writing reports. He’d sift through handwritten notes, meeting transcripts, and data sources. Chasing missing information, cross-referencing details, and meticulously writing executive summaries for each customer consumed his time, leaving him drained and feeling perpetually behind and overwhelmed.
But now, with Microsoft Copilot integrated into our setup, as meetings conclude, Copilot instantly drafts comprehensive executive summaries, pulling in internal meeting transcripts, customer call transcripts, and data from our ticketing system.
This allows Will to dedicate more time to client solutions, proactive problem-solving, and delivering greater value, significantly enhancing productivity and client satisfaction – leaving him feeling empowered, no longer burdened by the constant race against time.
The critical role of security and ring-fencing in AI adoption
Our internal use of Copilot demonstrates AI’s potential for many businesses: automating routine tasks, gaining insights from vast datasets, and enhancing team productivity. But what’s happening to our internal data and, more importantly, our clients’ data?
While AI offers clear benefits, its integration demands stringent security. Without proper configuration and clear data boundaries, you risk data breaches, shattering client trust and reputation.. The tools designed to enhance efficiency could inadvertently create significant security vulnerabilities.
When set up correctly, Microsoft Copilot offers secure, ring-fenced integration, ensuring data remains within your company’s secure environment. This prevents unauthorised external access, minimises data breach risks, and maintains stringent data privacy by limiting visibility to authorised internal colleagues.
This approach also mitigates the risk of employees using external, unsecured AI tools like ChatGPT for company data, which creates “shadow IT” vulnerabilities. By providing secure, internal AI systems, we eliminate the need for unauthorised third-party tools, standardise workflows, and ensure data remains within company control.
Making AI work in your business
Our example above is a real, working example. Yet, possibilities are endless in every business – with proper implementation skills and knowledge.
In finance, this might include automating board packs, audit prep, or compliance reporting. In sales and operations, it could involve analysing sales trends and customer feedback for decision-making.
These applications shouldn’t just save time but also enable growth by allowing more clients or tasks to be managed, faster decisions to be made, and fewer risks due to improved accuracy and compliance – transforming AI into a growth enabler, not just a productivity tool.
Protecting your digital frontier
A warning: Implementing AI without a robust security framework is like building a smart home with no locks – how would you control access? Our expertise includes comprehensive risk assessments and compliance, helping businesses – particularly those without dedicated IT security personnel – navigate AI adoption safely.
Looking to streamline operations with AI, knowing your data is secure and your business is future-ready? Contact BN-IS to learn how we can help you integrate AI securely and efficiently. Contact Us