1st July 2024
BN Information Security (hereinafter referred to as “we”, “us”, or “our”) is committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, store, and disclose your personal information when you visit our website, use our services, or interact with us. Please read this policy carefully before you provide us with any personal information.
What information do we collect?
We may collect and process the following information about you:
- Information that you provide by filling in forms on our website, such as your name, email address, phone number, company name, and other details. This includes information that you provide when you register for an account, request a quote, subscribe to our newsletter, or contact us for any reason.
- Information that we obtain from your use of our website. We use this information to analyse website traffic, improve user experience, and provide relevant content and advertisements.
- Information that we obtain from your use of our services, such as your service preferences, feedback, payment details, and transaction history. We use this information to provide, manage, and improve our services, and to process payments and invoices.
- Information that we obtain from third parties, such as our partners, affiliates, service providers, or other sources that you have authorized or consented to share your information with us. We use this information to verify your identity, enhance our services, and comply with our legal obligations.
How do we use your information?
We may use your information for the following purposes:
- To provide, maintain, and improve our website and services, and to personalize your experience.
- To communicate with you about our website and services, and to respond to your inquiries, requests, complaints, or feedback.
- To monitor and analyse website usage, performance, and trends.
- To prevent, detect, and investigate fraud, security breaches, or other illegal or unauthorized activities, and to protect our rights, property, and safety, and those of our users, customers, and partners.
- To comply with our legal obligations, such as tax, accounting, or reporting requirements, or to respond to court orders, subpoenas, or other lawful requests.
- To enforce our terms and conditions, policies, and agreements, and to resolve any disputes or claims that may arise.
- To pursue our legitimate interests, such as improving our website and services, developing new products or features, conducting research or analysis, or expanding our business.
How do we share your information?
We may share your information with the following parties:
- Our partners and affiliates, who may provide complementary or related services or products that may be of interest to you, or who may help us market or promote our website and services.
- Our service providers, who perform functions on our behalf, such as hosting, data storage, analytics, payment processing, email delivery, or customer support.
- Our regulators, auditors, lawyers, or other professional advisors, who may assist us in complying with our legal obligations, or in defending or enforcing our rights, property, and interests.
- Our successors or assigns, who may acquire or merge with us, or who may purchase or inherit some or all of our assets or business.
- Any other third parties, with your consent or direction, or as required or permitted by law.
How do we protect your information?
We take reasonable steps to protect your information from unauthorized access, use, disclosure, modification, or destruction. We use appropriate technical and organizational measures, such as encryption, firewalls, passwords, and access controls, to safeguard your information. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your information. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately of any unauthorized or suspicious activity on your account.
How long do we keep your information?
We retain your information for as long as necessary to fulfil the purposes for which we collected it, or as required or permitted by law. The retention period may vary depending on the type and nature of the information, the purpose and scope of its use, and our legal obligations or business interests. When we no longer need your information, we will delete it or anonymize it in accordance with our data retention policy.
What are your rights and choices?
You have certain rights and choices regarding your information, such as:
- You can access, review, update, correct, or delete your account information at any time by contacting us.
- You can change your browser settings or device preferences to manage or disable cookies or other tracking technologies, or to limit or block the collection or use of your information by third parties. However, some features or functions of our website or services may not work properly without cookies or other tracking technologies.
- You can request a copy of your information that we hold, or ask us to transfer it to another service provider, in a structured, commonly used, and machine-readable format, where technically feasible.
- You can object to or restrict our processing of your information, or withdraw your consent, where applicable, by contacting us. However, this may affect your ability to use some or all of our website or services.
- You can lodge a complaint with a data protection authority or supervisory body, if you are not satisfied with how we handle your information, or if you believe that we have violated your rights.
How do we update this policy?
We may update this policy from time to time to reflect changes in our practices, technologies, laws, or regulations. We will notify you of any material changes by posting the updated policy on our website, or by sending you an email or other notification, where appropriate. The date of the last update will be indicated at the top of this policy. Your continued use of our website or services after the update will constitute your acceptance of the updated policy. We encourage you to review this policy periodically to stay informed of how we collect, use, store, and share your information.
How do we contact us?
If you wish to contact us, please use the contact form below with your request.
BN Information Security Limited.
Registered in England and Wales with company number: 6677101.
Registered address: 11 Portland Street, Southampton, SO14 7EB.